Terms of Use

1. Provider and Scope

This website is operated by Auxera e.U., owned by Dominik Hofer, Querweg 1, 8141 Premstätten, Austria. Contact: info@auxera.ai.

These terms apply to your use of rocketscalemodels.com and the information, product catalogue, and inquiry links provided here.

2. Product Information and Orders

The website presents scale models, photographs, descriptions, availability, and indicative prices. Product details and availability may change. An inquiry sent through this website is not an order and does not create a contract.

Purchases are completed through Etsy. The Etsy listing, checkout information, and applicable Etsy terms govern the order, payment, delivery, cancellations, and returns. Any mandatory rights you have under applicable consumer law remain unaffected.

Where the statutory EU/EEA right of withdrawal applies to a consumer purchase, the withdrawal period is 14 days from delivery. The buyer bears the direct cost of return shipping where this has been disclosed before purchase. Statutory exceptions apply, including qualifying made-to-order or clearly personalized goods. This does not affect mandatory rights for defective or misdescribed items.

3. Custom and Business Inquiries

You may contact us about custom models, small production runs, or business commissions. A request for information is not a commitment by either party. A project begins only after the scope, price, delivery details, and other agreed terms have been confirmed in writing.

4. Website Content and Intellectual Property

Website text, photographs, graphics, and layout are protected by applicable intellectual property laws. You may view and use the website for personal, non-commercial purposes. You may not reproduce or commercially reuse website material without prior permission, except where permitted by law.

Product and company names belonging to third parties are used for identification. Their appearance does not imply sponsorship or endorsement.

5. External Services and Availability

Links to Etsy and other third-party websites are provided for convenience. Those services are operated independently and are subject to their own terms and privacy policies.

We aim to keep the website available and accurate but do not guarantee uninterrupted access or that every page is free from errors. We may update or remove website content.

6. Liability

Nothing in these terms excludes or limits liability where that would be unlawful, including liability for intent, gross negligence, injury to life, body or health, or rights that cannot be waived under mandatory consumer law. To the extent permitted by law, Auxera e.U. is not responsible for indirect loss caused by temporary website unavailability or reliance on outdated informational content.

7. Applicable Law and Consumer Rights

These terms are governed by Austrian law, without removing mandatory consumer protections that apply in your country of residence. If you are a consumer, any mandatory rules on jurisdiction and dispute resolution remain unaffected.

8. Changes and Contact

We may update these terms when the website or its services change. The current version is available on this page.

Auxera e.U. Owner: Dominik Hofer Querweg 1 8141 Premstätten Austria

Email: info@auxera.ai